Refund Policy

Our Commitment

At Zenith Cryptos, we strive to provide exceptional value through our trading signals and educational content. We understand that sometimes things don't work out as expected, and we want to make the refund process as straightforward as possible.

This policy outlines the circumstances under which refunds may be granted and the process for requesting one.

You may be eligible for a refund in the following situations:

• First-time subscribers within 7 days of initial payment
• Technical issues preventing access to the service
• Duplicate charges or billing errors
• Service not delivered as described
• Account termination by Zenith Cryptos

Refunds will generally not be granted in the following cases:

• Requests made after the 7-day guarantee period
• Dissatisfaction with trading signal performance
• Failure to follow signal instructions correctly
• Market losses incurred while using our signals
• Partial month refunds for cancelled subscriptions
• Promotional or discounted subscriptions
• Enterprise or custom plan agreements

How to Request a Refund

Refunds are processed to the original payment method used for the purchase:

• Credit/Debit Cards: Refunded to the same card
• PayPal: Refunded to your PayPal account
• Cryptocurrency: Refunded in USDT or USDC to a wallet address you provide
• Bank Transfer: Refunded to the originating bank account

Subscription Cancellation

You can cancel your subscription at any time from your account settings. Please note:

• Cancellation takes effect at the end of your current billing period
• You will retain access to all features until your subscription expires
• No partial refunds are provided for unused time in a billing period
• You can resubscribe at any time, but promotional rates may not apply

Contact for Refunds

To request a refund or if you have questions about this policy, please contact our billing team:

Please include your account email, subscription ID, and reason for the refund request in your email.