At Zenith Cryptos, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading signals platform and related services. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our Service:
Name and email address when creating an account
Payment information when subscribing to premium services
Telegram username for alert notifications
Trading preferences and watchlist selections
Communication history with our support team
Automatically Collected Information
When you access our Service, we automatically collect certain information:
Device information (browser type, operating system, device type)
IP address and approximate location
Usage data (pages visited, features used, time spent)
Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for various purposes:
To provide and maintain our Service
To send trading signals and alerts via email or Telegram
To process payments and manage subscriptions
To personalize your experience and provide relevant content
To communicate with you about updates, promotions, and support
To analyze usage patterns and improve our Service
To detect and prevent fraud or abuse
To comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data in the following circumstances:
Service Providers: Third-party vendors who assist in operating our Service (payment processors, email services, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly agree to share your information
Data Security
We implement industry-standard security measures to protect your personal information:
SSL/TLS encryption for all data transmission
Encrypted storage of sensitive data
Regular security audits and penetration testing
Access controls and authentication mechanisms
SOC 2 Type II compliance
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Portability: Request transfer of your data to another service
Objection: Object to certain processing of your data
Restriction: Request limitation of data processing
To exercise these rights, please contact us at privacy@zenithcryptos.io. We will respond to your request within 30 days.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
Account data is retained while your account is active
Transaction records are kept for 7 years for legal compliance
Usage logs are retained for 90 days
Marketing preferences are kept until you unsubscribe
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:
Standard Contractual Clauses approved by the European Commission
Data processing agreements with all third-party providers
Compliance with Swiss-US Privacy Shield principles
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will send you an email notification.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer: